EDWT
Live wait times
Live wait-time analytics

Wait-time analytics

A system-level view of current pressure, sustained risk, coverage quality, and care-type trends across tracked facilities.

Facilities tracked

41

30 locations produced wait-time readings

Readings captured

101,746

46% include wait-time minutes

Poll archive

0

Archive table not present

Freshness

0.8m

P95 source lag 1.4 minutes

Executive readout

What needs attention now

Fast scan of current wait-time pressure, sustained averages, and structural data gaps.

Current highest pressure

Abbotsford Regional Hospital

Latest wait time 6h 42m at May 31, 13:45 PT

Highest sustained average

Vancouver General Hospital

Average wait time 6h 1m, median wait time 6h 9m

ED access gap

55m longer median wait time

ED median wait time 2h 55m vs UPCC median wait time 2h 0m

Coverage note

11 locations without wait-time readings

Most are configured with wait-time display hidden, so treat this as product state rather than missing telemetry.

Care type

ED vs UPCC

Median wait time and P90 wait time stay separate so tail pressure does not disappear inside an average.

EDMedian wait time 2h 55m / P90 wait time 6h 16m
UPCCMedian wait time 2h 0m / P90 wait time 3h 51m
Median wait timeP90 wait time

Current access pressure

Longest current wait times, severity-colored by threshold.

under 1h2h+4h+6h+

ED vs UPCC trend

Median wait time and P90 wait time by care type, shown separately for clearer tail risk.

ED median wait timeED P90 wait timeUPCC median wait timeUPCC P90 wait time

Sustained facility pressure

Facilities ranked by P90 wait time. Median wait time shows typical pressure; P90 wait time shows bad-day pressure.

Current wait time vs usual median

Neutral dot is site median wait time; colored dot is current wait time. The line shows the gap.

Tail-risk map

Median wait time vs P90 wait time by facility. Upper-right sites are typically slow and painful in the tail.

Wait-time distribution

How many readings land in each wait-time bucket, useful for long-tail pressure checks.

Facility-hour pattern

Top sustained-pressure facilities by local hour. Darker means higher average wait time.

Coverage volume

Readings per facility. Low-volume facilities should be interpreted cautiously.

Table

Current wait-time pressure

Latest reading per facility, sorted by wait time.

FacilityTypeWait timeEstimated length of stayObserved
Abbotsford Regional HospitalED6h 42mn/aMay 31, 13:45
Delta HospitalED5h 2mn/aMay 31, 13:45
Surrey Memorial Hospital AdultED4h 33mn/aMay 31, 13:45
Burnaby HospitalED4h 22mn/aMay 31, 13:45
Langley Memorial HospitalED3h 34mn/aMay 31, 13:45
Eagle Ridge HospitalED3h 12mn/aMay 31, 13:45
Surrey Memorial Hospital PediatricsED2h 54mn/aMay 31, 13:45
Peace Arch HospitalED2h 53mn/aMay 31, 13:45
Chilliwack General HospitalED2h 39mn/aMay 31, 13:45
Ridge Meadows HospitalED2h 4mn/aMay 31, 13:45
Royal Columbian HospitalED1h 44mn/aMay 31, 13:45
BC Children's HospitalEDn/an/aMay 31, 13:52

Table

Above-baseline signals

Current wait time versus each site's own short history.

FacilityCurrent wait timeAverage wait timeDelta from averageZ-score
North Vancouver Centre Urgent and Primary Care Centre5h 22m2h 10m+3h 12m2.44
Richmond City Centre Urgent and Primary Care Centre3h 58m2h 32m+1h 26m1.59
Whistler Health Care Centre1h 4m41m+23m1.56
St. Paul's Hospital3h 22m2h 16m+1h 6m1.55
Squamish General Hospital2h 57m2h 3m+54m1.54
Abbotsford Regional Hospital6h 42m5h 18m+1h 25m1.22
Delta Hospital5h 2m3h 49m+1h 13m1.16
Burnaby Hospital4h 22m3h 36m+46m0.96
Vancouver City Centre Urgent and Primary Care Centre2h 36m2h 5m+32m0.82
Richmond Hospital6h 28m5h 24m+1h 5m0.63

Table

Sustained high wait times

Facilities with at least 50 readings, ranked by average wait time.

FacilityAverage wait timeMedian wait timeP90 wait timeMax wait time
Vancouver General Hospital6h 1m6h 9m8h 6m9h 30m
Richmond Hospital5h 24m4h 56m7h 52m9h 45m
Surrey Memorial Hospital Adult5h 22m5h 36m6h 48m8h 16m
Abbotsford Regional Hospital5h 18m5h 14m6h 48m7h 54m
BC Children's Hospital4h 48m4h 25m7h 56m11h 39m
Langley Memorial Hospital4h 3m4h 4m5h 47m7h 18m
Peace Arch Hospital3h 60m3h 56m5h 58m7h 37m
Royal Columbian Hospital3h 56m3h 52m5h 46m7h 27m
Delta Hospital3h 49m3h 37m5h 24m6h 37m
Lions Gate Hospital3h 43m3h 34m5h 23m6h 32m
Burnaby Hospital3h 36m3h 32m4h 38m6h 17m
Sechelt Hospital3h 35m3h 8m5h 51m8h 9m

Table

Volatility

High standard deviation means the facility swings more than its peers.

FacilityStandard deviationAverage wait timeMedian wait timeReadings
BC Children's Hospital2h 20m4h 48m4h 25m2,946
Richmond Hospital1h 43m5h 24m4h 56m2,999
Sechelt Hospital1h 33m3h 35m3h 8m2,685
Vancouver General Hospital1h 31m6h 1m6h 9m3,017
Peace Arch Hospital1h 24m3h 60m3h 56m539
Langley Memorial Hospital1h 21m4h 3m4h 4m539
Royal Columbian Hospital1h 20m3h 56m3h 52m539
Surrey Memorial Hospital Adult1h 19m5h 22m5h 36m539
North Vancouver Centre Urgent and Primary Care Centre1h 19m2h 10m1h 56m1,547
Richmond East Urgent and Primary Care Centre1h 15m2h 27m2h 11m1,582

Median wait time and P90 wait time first

Average wait time is useful, but median wait time and P90 wait time are better for public pressure and tail-risk decisions.

Baseline per site

Each facility has its own normal range, so alerts compare current wait times to that site's own history.

Separate structural gaps

Locations with hidden wait-time display should be shown as product state, not confused with broken telemetry.

Table

Locations without wait-time readings

Useful for data quality checks and product-state audits.

FacilityTypeShow wait timesFallback wait-time text
Abbotsford UPCCUPCCnoopen-status
Chilliwack UPCCUPCCnoopen-status
Edmonds UPCCUPCCnoopen-status
Langley UPCCUPCCnoopen-status
Metrotown UPCCUPCCnoopen-status
Mission UPCCUPCCnoopen-status
Port Moody UPCCUPCCnoopen-status
REACH Urgent and Primary Care CentreUPCCnocontact
Ridge Meadows UPCCUPCCnoopen-status
Surrey Newton UPCCUPCCnoopen-status
Surrey Whalley UPCCUPCCnoopen-status